Privacy Policy

Last updated: September 2026

Dusky Electrical & Plumbing respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store and protect personal information when you use our website or contact us.

We handle personal information in accordance with the Privacy Act 2020 and its Information Privacy Principles. New Zealand Legislation

Information we collect

We may collect personal information when you contact us, submit an enquiry through our website, request a quote, book a job or otherwise communicate with us.

This information may include your:

name
phone number
email address
physical or job address
details about the work or service you require
any other information you choose to provide to us.

We only collect information that is reasonably necessary for us to provide our services, respond to enquiries and operate our business.

How we use your information

We may use your personal information to:

respond to enquiries and requests
provide quotes and arrange electrical, plumbing or other services
communicate with you about work we are carrying out
maintain appropriate business and customer records
improve our website and services
meet our legal and regulatory obligations.

We will not sell or rent your personal information.

Website information, cookies and analytics

Our website may use cookies and similar technologies to help the website function correctly and to provide information about how visitors use the site.

We may also use website analytics and other third-party services to understand website traffic and improve the experience for visitors.

You can control or disable cookies through your browser settings, although doing so may affect some website functionality.

Sharing your information

We may share personal information with trusted service providers where reasonably necessary to operate our business or provide services to you.

We may also disclose information where required or permitted by law.

Where third-party providers process information on our behalf, we expect information to be handled appropriately and only for the purpose for which it has been provided.

Storage and security

We take reasonable steps to protect personal information against loss, unauthorised access, misuse, disclosure or alteration.

Our website is hosted using Wix, and some information submitted through the website may be processed or stored using Wix or other third-party technology providers.

No method of electronic transmission or storage is completely secure, but we take reasonable measures to safeguard the information entrusted to us.

How long we keep your information

We keep personal information only for as long as it is reasonably required for the purposes for which it was collected, or where we are required to retain it for legal, accounting or business purposes.

When information is no longer required, we take reasonable steps to securely delete or dispose of it.

Accessing or correcting your information

Under New Zealand's Privacy Act 2020, you have rights to request access to personal information held about you and to ask for it to be corrected. New Zealand Legislation

If you would like to access or correct your personal information, please contact us using the details below.

Links to other websites

Our website may contain links to websites or services operated by third parties. Dusky Electrical & Plumbing is not responsible for the privacy practices or content of those external websites.

We recommend reviewing the privacy policy of any third-party website you visit.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, business practices or legal obligations.

The latest version will be published on this page.

Contact us

If you have any questions about this Privacy Policy, the personal information we hold about you, or how we handle your information, please contact:

Dusky Electrical & Plumbing
Tapanui, West Otago, New Zealand